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Welcome to the
21-Day CX Challenge!


Hey, Jeannie here.

I'm so excited that you're joining me in the 21-Day CX Challenge. This is going to be fun, we're going to learn a lot, and most importantly... it's going to create fewer ruined days for your customers™.


You'll receive a new mission from me in your inbox on each of the next 21 weekdays (we all deserve weekends, after all!).

Every mission is designed to make an impact without getting in the way of your other work or your sanity.

Let's look at three things that I've found lead to the most success in this challenge:

  1. Consistently dedicate some time to your mission each day. In fact, the best thing you can do right now to guarantee success is to go into your calendar right now and set a recurring task for 10 minutes each weekday.
  2. Set up an email filter for these emails to easily keep them organized for later. Every email you get from me in this series will include [21-Day CX Challenge] in the subject line -- use that phrase in an email filter and you'll already be ahead of the curve!
  3. Tell your team you're working on this challenge. The more those around you support what you're working on, the more success you'll have. Want to really get them involved? Send them this link so they can join the challenge themselves. Teamwork!

These steps are key, so I recommend doing them now while they're still fresh in your mind. Go ahead, I'll wait...




...All set? Awesome. You'll be receiving Day One's mission soon.

My mission is to help you succeed in this challenge. That means I'm available to you -- if at any point during this challenge you've got a question, or feel stuck, or need some motivation... just hit reply on any email to reach me directly. We're in this together.

Stay tuned for your first mission!

-- Jeannie

Experience Investigators offers Consulting & Workshops, Courses, and Keynotes designed to Create Fewer Ruined Days for Customers.
Experience Investigators by 360Connext, 805 Lake Street , Suite 130, Oak Park, IL 60301, United States


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